FAQs
1. Are all Cats for Gold cats up to scratch?
Absolutely! All our cats are guaranteed feline through and through: that's 100% purrity.
2. Are cats a better investment than gold?
Without a doubt! Does your old gold watch merely tick instead of lick? Can your heirloom groom? Will your gold ring chase string? Swap your gold for cats at Cats4Gold and you'll get so much more in return. In fact, with many of our cats, you'll get an extra deposit!
Investment advice: remember, cats can go up as well as down.
3. Should I let the cat out of the bag?
We'd advise it. It will last that much longer.
4. Will I get the best deal from Cats4Gold?
Naturally! Swapping with Cats 4 Gold means catisfaction guaranteed. But don't take our word for it: 10 out of 10 cats that expressed a purreference were happy to recommend us – once they'd finished their nap.
5. Will you take any old gold for cats?
Indupurrtibly! Gold rings, chains, necklaces, earrings singly or in pairs, pendants, bangles, lockets, watches, cufflinks, coins and even dental gold – we'll convert them all into much more valuable cats of all shapes and sizes.
Remember: if it's gold and it glistens, we'll post you cats or kittens!
6. Are all your cats handpicked?
Yes, we always pick up our cats by hand.
7. I only have a little gold.
You'll only get a little cat.
8. Are you spinning a line?
Send us your gold and we'll mail you a tail (attached to a cat, of course). Pussibly.
9. I have lots of cats, can I exchange them for gold?
No, sorry. Cats for gold only accepts gold. You're probably looking for Cats2Gold.
10. What is the shelf life of your cats?
That will depend on how comfortable the shelf is for napping. It could be 2 minutes, maybe half-an-hour.
11. Could I get dogs for gold?
What a bizarre idea! Why would anyone want to swap gold for a dog?
11. Do you publish your gold to cat exchange rate?
No, but then we're only a pretend website having a bit of fun. It wouldn't really be fur, sorry, fair on precious pussies to send them out in the post. Interestingly most freepost cash for gold websites don't publish their rates either. Read why you should think twice before sending your gold to a freepost cash4gold company. Go check our our scrap gold calculator.
Enough of the fluff, here's the straight talking stuff!
We love a jolly jape and pussy puns as much as anyone. But what we at Gold Traders love even more (and take very seriously) is making sure you really do get the best possible prices for your gold, silver, platinum and palladium.
Our gripe with most Cash4Gold companies is whilst their websites promise to pay 'top prices and often display the market 'spot' price for each purity, they will never disclose the rates they genuinely pay. You only discover this once you've sent your items away and you receive their lowball offer.
With so many companies offering you cash for your gold, it can be hard to know who to choose. So please, spare a while to check out our real FAQs to help you decide.
How can I be sure I can trust you with my gold?
Don't just take our word on the service we provide. Look at the independent 3rd party rating and survey company FreeIndex to track our customer satisfaction levels. Every customer is invited to review our service once payment has been sent.
Gold-Traders (UK) is a UK company, registered with Companies House (registration number 6521732).
How can I safely send you my gold?
We must stress the importance of using Royal Mail special delivery when sending your
gold, and to use a good quality, padded 'Jiffy' style envelope. Not only is it trackable, but your property is also insured against loss or damage whilst in transit. We always inspect packages before accepting them. If the packaging is damaged, we will refuse to sign for the delivery and contact you straight away. Unfortunately, we must do this to cover ourselves and to allow you to make a claim against the Post Office.
• All packages are handled under the supervision of CCTV surveillance.
• Prior to opening a package, it is identified from the unique code printed on the
shipping label.
• The complete unopened package is weighed. Its weight is recorded on the envelope.
• The package is opened under camera supervision.
• We check-off the items against the claim form and weigh them straight away.
The above procedures are followed to protect all parties in the transaction. Should a
discrepancy ever arise, we can then refer back to our CCTV footage. However, if the thought of posting your valuables is a step too far or you live within easy travelling distance of us, you can now visit our trade counter in Royal Wootton Basset, Wiltshire.
So how do I sell my items?
We've made the process of selling your unwanted jewellery as quick and straightforward as possible. We've summarised the steps below:
Complete our simple claim form. You'll need to give us your basic contact details and tell us what your payment preference is. If you know the weight and purity of your items and you include those details, the printed version of your paperwork will include a valuation estimate based on the rates we're currently paying.
Once your claim form has been submitted, you'll be asked to print a copy for signing. If
you don't have access to a printer, you can hand write the detail onto a sheet of paper.
Follow our guidelines regarding postage and packaging. Royal Mail Special Delivery is
very safe and secure. Your package will be guaranteed to be delivered on the next
working day and we deal with everything on the day of receipt, Monday to Friday.
I don’t know what type of gold I have.
No problem. Simply complete our claim form with as much information as possible. Once we receive your gold scrap, we'll test it and let you know what it's worth.
My gold isn't hallmarked.
We pay exactly the same rates, whether an item carries a British hallmark or not. Our testing methods allow us to very accurately determine the composition of all items. So, for example, if we receive a non-hallmarked piece of 18ct gold, providing it contains 75% gold, that's what we pay out on. If, following our testing an item turns out to be of a lower purity, our prices are adjusted accordingly.
I don't know how heavy my items are.
If your home scales aren't accurate enough, don't worry. Once you've completed our claim form and sent us your scrap gold, we'll weigh it (on Trading Standards approved scales) and let you know what it's worth. You can then decide if you wish to sell it or have us return it at no charge.
If you want to value the items yourself and don't have accurate scales, we would suggest using the scales at your Post Office. Put your items in a plain envelope (for discretion) and have a second, identical envelope with you. Weigh the two envelopes separately and subtract the weight of the empty envelope from the weight of the envelope containing your items.
Do you buy Silver?
Yes we buy silver coins, silver bullion and scrap silver of all purities. Please see our scrap silver prices page for our up-to-date rates.
Do you buy Platinum?
Yes, we buy Platinum jewellery, coins and scrap Platinum. Please see our scrap platinum prices page for our up-to-date rates.
Do you buy Palladium?
Yes, we buy Palladium jewellery, coins and scrap Palladium. Please see our scrap palladium prices page for our up-to-date rates.
What payment options do your offer?
We offer a wide selection of payment options:
• Direct (BACS) bank transfer
• Cash
• PayPal
• Charity donation.
Direct (BACS) bank transfer
Your payment is transferred straight into your bank account on the day we receive your items. Most UK banks now operate under the 'Faster Payments System', meaning that funds reach customer accounts the same day payment is issued. BACS payments are processed free of charge.
Cash Payments
For security, we send cash using Royal Mail Special Delivery. To cover postage and handling fees, we charge a low fee. Cash payments are limited to a maximum of £2,500.
PayPal payments
Depending on the size of payment and type of PayPal account you have, PayPal may deduct a transaction fee from the payment we send you. Gold-Traders (UK) is not responsible for such charges. If this happens, you are welcome to cancel the payment transfer and ask us to send a cheque instead.
Haven’t answered your question?
Then please take a look at our full list of FAQs on our Gold Traders FAQs page.
