Frequently Asked Questions
Felines Answer Questions
You asked questions, and we answered! Some humans might call them FAQs.
Amongst the fluff, there's the straight talking stuff!
We love a jolly jape as much as anyone. But what we at Gold-Traders UK love even more (and take very seriously) is making sure you really do get the best possible prices for your gold, silver, platinum and palladium. With so many companies offering you cash for your gold, it can be hard to know who to choose. So please, spare a while to check out our real FAQs to help you decide.
Feeling purrplexed?
* Felines Answer your Questions
Er, no. We’re sure you don't believe that – like we're sure you won't really be taken in by the so-called 'best prices' claims you see advertised by the 'free envelope' cash for gold companies. Unlike them, at Gold-Traders (UK) Ltd we don't tell tall tales (but we might wear tall tails on Friday afternoons, if nobody's looking).
Absolutely! All our cats are guaranteed feline through and through: that's 100% purrity.
Don't just take our word on the service we provide. Look at the independent 3rd party rating and survey company FreeIndex to track our customer satisfaction levels. Every customer is invited to review our service once payment has been sent.
Gold-Traders (UK) is a UK company registered with Companies House (registration number 6521732).
Without a doubt! Does your old gold watch merely tick instead of lick? Can your heirloom groom? Will your gold ring chase string? Swap your gold for cats at Cats4Gold and you'll get so much more in return. In fact, with many of our cats, you'll get an extra deposit!
Investment advice: remember, cats can go up as well as down.
Simples! We've summarised the steps below:
- Use our scrap gold calculator to generate an upfront estimate of what we'll pay you.
- If you're happy with the quote, click the 'Sell For Cash' button and complete our simple claim form. You'll need to give us your basic contact details and tell us what your payment preference is.
- Once your claim form has been submitted, you'll be asked to print a copy for signing. If you don't have access to a printer, you can hand write the detail onto a sheet of paper.
- Follow our guidelines regarding postage and packaging. Royal Mail Special Delivery is very safe and secure. Your package will be guaranteed to be delivered on the next working day and we deal with everything on the day of receipt, Monday to Friday.
We'd advise it. It will last that much longer.
No problem. Simply complete our claim form with as much information as possible. Once we receive your gold scrap, we'll test it and let you know what it's worth.
Naturally! Swapping with Cats 4 Gold means catisfaction guaranteed. But don't take our word for it: 10 out of 10 cats that expressed a purreference were happy to recommend us – once they'd finished their nap.
We offer a wide selection of payment options:
- Direct (BACS) bank transfer
- Cash
- PayPal
- Charity donation.
Direct (BACS) bank transfer
Your payment is transferred straight into your bank account on the day we receive your items. Most UK banks now operate under the 'Faster Payments System', meaning that funds reach customer accounts the same day payment is issued. BACS payments are processed free of charge.
Cheque payments
Issued on the day we receive your unwanted items (Monday to Friday), all cheque payments are sent via Royal Mail first class post. To cover our bank and admin fees we charge a nominal £2.00 for the issue of cheques.
Cash Payments
For security, we send cash using Royal Mail Special Delivery. To cover postage and handling fees, we charge £6.50, plus £0.30 for each £100. Cash payments are limited to a maximum of £2,500.
PayPal Payments
Depending on the size of payment and type of PayPal account you have, PayPal may deduct a transaction fee from the payment we send you. Gold-Traders (UK) is not responsible for such charges. If this happens, you are welcome to cancel the payment transfer and ask us to send a cheque instead.
Charity donation
If you want to donate the proceeds of your gold sale to charity, we'll make the cheque payable to the charity and bung a bit more on top. For transparency, we'll post the cheque to you.
Indupurrtibly! Gold rings, chains, necklaces, earrings singly or in pairs, pendants, bangles, lockets, watches, cufflinks, coins and even dental gold – we'll convert them all into much more valuable cats of all shapes and sizes.
Remember: if it's gold and it glistens, we'll post you cats or kittens!
Do you buy Silver?
Yes we buy silver coins, silver bullion and scrap silver of all purities. Please see our scrap silver prices page for our up-to-date rates.
Do you buy Platinum?
Yes, we buy Platinum jewellery, coins and scrap Platinum. Please see our scrap platinum prices page for our up-to-date rates.
Do you buy Palladium?
Yes, we buy Palladium jewellery, coins and scrap Palladium. Please see our scrap palladium prices page for our up-to-date rates.
Yes, we always pick up our cats by hand.
Cats, of course! Move over mail order companies and freepost foolers. Cats4Gold is the real deal.
Our dedication to a fair and honest service means we're consistently a top-rated UK scrap gold buyer, based on reviews left by hundreds of our happy customers.
You'll only get a little cat.
We must stress the importance of using Royal Mail special delivery when sending your gold, and to use a good quality, padded 'Jiffy' style envelope. Not only is it trackable, but your property is also insured against loss or damage whilst in transit. We always inspect packages before accepting them. If the packaging is damaged, we will refuse to sign for the delivery and contact you straight away. Unfortunately, we must do this to cover ourselves and to allow you to make a claim against the Post Office.
- All packages are handled under the supervision of CCTV surveillance.
- Prior to opening a package, it is identified from the unique code printed on the shipping label. The complete unopened package is weighed. Its weight is recorded on the envelope.
- The package is opened under camera supervision.
- We check-off the items against the claim form and weigh them straight away.
The above procedures are followed to protect all parties in the transaction. Should a discrepancy ever arise, we can then refer back to our CCTV footage. However, if the thought of posting your valuables is a step too far or you live within easy travelling distance of us, you can now visit our trade counter in Royal Wootton Basset, Wiltshire.
Send us your gold and we'll mail you a tail (attached to a cat, of course). Pussibly.
No, sorry. Cats for gold only accepts gold. You're probably looking for Cats2Gold.
That will depend on how comfortable the shelf is for napping. It could be 2 minutes, maybe half-an-hour.
What a bizarre idea! Why would anyone want to swap gold for a dog?
No, but then we're only a pretend website having a bit of fun. It wouldn't really be fur, sorry, fair on precious pussies to send them out in the post. Interestingly, most freepost cash-for-gold websites don't publish their rates either. Read why you should think twice before sending your gold to a free-post cash4gold company. Go check our our scrap gold calculator too.
Defurrnitely not – they’re lion! Fangs for alerting us though.
Nope, not even a Moggy Minor.
(UK humour. If you know, you know!)
Treasure them.
Of course, we're at our happiest when our favourite felines are feeling fine. So rest assured, no cats were harmed, mildly disturbed or even woken from their naps during the making of this website.
Never! Our top quality pusses like to be wild, free and able to breathe. They’ll be quite happy with the simple things in life, like an ermine-lined hammock and caviar every Wednesday.
